According to Ai 姨 on Twitter, users facing issues retrieving assets due to lost passwords or incorrect seed phrases for decentralized or hardware wallets can utilize the recovery service provided by back.im. The service specializes in recovering crypto wallets, including situations involving forgotten Keystore file passwords or mnemonic errors, and operates on a no-recovery, no-fee model with payment only upon successful recovery (source: Ai 姨 via Twitter, May 3, 2025). This is relevant for traders who have lost access to assets, ensuring potential asset recovery and minimizing trading downtime.